2070health Verified 13h ago
Cluster Head - Operations
Mumbai, India On-site
Salary not listedPaySalary not listed
TypeNot specified
Work settingOn-site
Verified listing
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About the role
The Cluster Head will be responsible for overseeing the operational, financial, and patient experience performance across multiple Luma Fertility centres. This role will work closely with Centre Managers to drive operational excellence, revenue growth, standardisation, and scalability as Luma expands.
What you'll bring
- 10–12 years of experience in specialty healthcare operations, including at least 3–4 years within the fertility industry.
- Proven experience managing multiple clinics, hospitals, or healthcare centres.
- Strong understanding of healthcare operations, revenue cycle management, and patient experience.
- Demonstrated experience leading Centre Managers or Operations Managers.
- Strong analytical, financial, stakeholder management, and problem-solving skills.