Jobs in Ocoee, FL

About the role

We are seeking a friendly and dedicated Customer Service Representative to join our team in Ocoee, Florida. As a key member of our customer support team, you will be responsible for providing exceptional service to our valued customers, addressing their inquiries, and resolving issues with empathy and professionalism. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day

What you'll bring

• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Proficiency in customer service software and basic computer skills
• Ability to multi-task and prioritize in a fast-paced environment
• Patient and empathetic approach to customer interactions
• Ability to work flexible hours, including weekends and holidays as needed
• Strong team player with a positive attitude
• Previous customer service experience preferred