1valet Verified 28h ago
Customer Success Specialist
Phoenix, Arizona, United States On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully adopt the platform from the moment they sign up. This role focuses on guiding customers through the onboarding journey, helping them understand key features, configuring the platform to meet their needs, and ensuring they achieve early value quickly.
What you'll bring
- Degree or diploma in Business Administration, marketing, sales, computer
- science, or any other relevant area of study.
- 3+ years of experience in a Customer Success or Account Management role
- Experience as a property manager or in a software company operating on a
- related field (property technology, access control or security)
- Familiarity with Google Suite (Docs, Sheets, Slides) and CX/CRM software