Relation Insurance Services Great Lakes, Inc. Verified 7d ago
Senior Account Manager - Employee Benefits
Pleasant Hill, CAAll locationsPleasant Hill, CASacramento, CAFresno, CAStockton, CASanta Maria, CA On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
The Senior Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. The person in this position is expected to consistently provide excellent customer service to assigned accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the Senior Account Manager will build relationships with clients to encourage new and repeat business opportunities.
What you'll bring
- The Senior Account Manager serves as the primary business contact for the client and is responsible for client satisfaction.
- The person in this position is expected to consistently provide excellent customer service to assigned accounts, as well as represent client needs and goals within the organization to ensure quality.
- In addition, the Senior Account Manager will build relationships with clients to encourage new and repeat business opportunities.
- A Life Accident & Health License from state of domicile is required and must be maintained.
- High School Diploma or equivalent required.
- Minimum 5 years’ account management experience in the insurance industry with a focus on Accident and Health lines of coverage is required.
- Strong knowledge of the rules and regulations associated with HIPAA, COBRA, Health Care Reform and all other legislation and compliance related areas to Group Health programs.
- (California-Only) In-depth understanding of AB1672 and Small group regulations.
- (California-Only) Required to participate in the process of identifying and selecting General Agents.
- Must have knowledge of the services that California General Agents provide and be able to utilize General Agents to the maximum capacity.
- Must understand R.A.F. (Risk Adjustment Factor) and the components to how rates are created, maintained and delivered on new business and renewals.
- Outstanding interpersonal and communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others.
Benefits
401(k)Paid HolidaysPaid Time Off
Locations
Pleasant Hill, CASacramento, CAFresno, CAStockton, CASanta Maria, CA