Customer Intake Specialist
Portland, ME, United StatesAll locationsPortland, ME, United StatesPortland, OR On-site
Salary not listedJobFig found this opening at its original source and checks that it remains available.
About the role
Company Description Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com. Job Description Job Title : CIS II Job Location : 30 Atlantic Place ,Portland , ME 04101 Pay – rate : $ 15.75/hr Duration : 3+ months ( possibility of Extension) Hours : Monday - Friday 8:00 am – 5:00 pm or 9:00 am – 6:00 pm Job Description: • Triage all incoming authorizations, coordinate authorizations with Healthcare Finder, nurse, and monitor authorizations; • Identify and direct beneficiaries to the most appropriate, cost effective medical care; • Processes request for authorization according. • Excellent communication skills; • Commitment to offering quality service to internal and external customers; • Ability to respond quickly and proactively to customer queries; • Demonstrated teamwork through flexibility and reliability; superior customer service skills; • Ability to adapt to varied situation and exercise sound judgment Qualifications • Minimum HS Diploma, post-secondary or equivalent call center experience, or equivalent required; • Call center experience may be required; Attention to detail; • Proven ability to quickly learn new systems and processes; 6 plus years' experience. Additional Information Thanks & Regards; Krishna Swaroop Contact: (732) 320-9168 E-mail : krishnas@mindlance(DOT)com
What you'll bring
- Minimum HS Diploma, post-secondary or equivalent call center experience, or equivalent required;
- Attention to detail;
- Proven ability to quickly learn new systems and processes
- 6 plus years' experience.