porsche-retail-group Verified 34h ago
Service Advisor
Reading, United Kingdom On-site
£32,590 a yearPay£32,590
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
As a Service Advisor, you are fundamental to our customers’ ownership experience, and the overall performance of the Aftersales Department. Combining your vehicle technical knowledge with strong communication skills, you’ll ensure vehicles are serviced or repaired correctly first time, driving sales of valued added services, and fostering long-term customer relationships.
What you'll bring
- Full UK Drivers Licence
- Automotive background - premium dealership experience with an understanding of automotive systems and repair processes
- Understand and apply the FCA principles of Treating Customers Fairly in order to deliver good customer outcomes
- Strong focus on meeting customer needs and ensuring satisfaction.
- Worked in a fast-paced environment
- Ability to clearly convey information to customers and team members
- Confidence to upsell services and products when appropriate
- Able to Contribute fully within the team, ensuring the right environment is maintained
Benefits
Employee Assistance ProgramRetirement Plan