Jobs in Redwood City, CA

About the role

We are looking for a Technical Program Manager - Customer Deployments to own the end-to-end delivery of Hammerhead's customer deployments. You will be the single-threaded owner of our flagship engagements - taking Hammerhead's platform from contract signing to live production at customer sites. You will own program plans, milestone tracking, risk management, and stakeholder communications - translating complex technical workstreams into a cohesive delivery timeline. You will also help define the repeatable deployment playbook that Hammerhead will use as we scale to dozens of engagements.

What you'll bring

• 5+ years as a Technical Program Manager in data center infrastructure, cloud platforms, AI/ML systems, or energy infrastructure.
• Demonstrated experience managing complex, multi-stakeholder deployments involving infrastructure partners, hardware OEMs, and enterprise customers.
• Technical fluency in data center power and cooling systems, with the ability to engage credibly with engineers, facility operators, and hardware vendors.
• Exceptional written and verbal communication - you can brief an executive on program status in the morning and debug a vendor integration issue in the afternoon.
• Comfort with ambiguity and light pre-existing structure
• you will build processes from scratch, not inherit a mature PMO.
• Daily, active use of AI tools (LLMs, code assistants, automation) to enhance workflows and the TPM function.
• Bachelor's degree in Engineering, Computer Science, or a related technical field.
• Experience at a hyper-growth startup (Series A–C stage) in AI infrastructure, data center, or energy technology.
• Familiarity with data center economics: power contracts, infrastructure financing, and service-level frameworks.
• Experience with compute infrastructure deployments and related orchestration or automation platforms.
• Background in energy markets, power systems engineering, and/or cloud infrastructure operations.