Jobs in Rockville, MD

About the role

Gaithersburg Garage Doors is growing, and we're looking for an experienced Customer Service Representative/Dispatcher who thrives in a fast-paced service environment and enjoys helping customers while keeping technicians productive. This is an opportunity to build a long-term career with an established company that values teamwork, customer service, and professional growth. You'll serve as the communication hub between our customers and field technicians by:

What you'll bring

• Experience dispatching field technicians
• Ability to manage multiple priorities simultaneously
• Excellent organizational skills
• Comfortable working in a fast-paced environment
• Positive attitude and strong problem-solving ability
• Experience using ServiceTitan or similar scheduling software is highly preferred
• Home Service Experience Preferred

Benefits