Jobs in Rockville, MD

About the role

The Dispensary Operations Manager is responsible for conducting internal audits across all functions within the dispensary, responsible for training and holding team members accountable to complaint and accurate cash processes, maintaining menu integrity and coordinating with HQ partners to resolve variances and technical issues.   This position is responsible for ensuring all employees of the dispensary are accountable to these same responsibilities.  This position manages the on-site security and delivery (where applicable) team(s) to ensure safety, security, and regulatory standards are maintained. The Dispensary Operations Manager is an expert in their field of cash reconciliation, inventory audits, state tracking systems, regulatory and compliance standards.

What you'll bring

• Minimum 21 years of age (or per state regulations)
• Minimum 2 years’ experience supervising the training, quality, and customer service in retail
• 1 year PharmaCann supervisory experience will be considered in lieu of 2 years supervisory experience
• Minimum 4 years’ retail experience, including a combination of front end and/or inventory responsibilities
• Skilled in Google and/or Microsoft Office Suite
• Experience with significant P&L responsibility
• Strong knowledge of retail technology platforms and systems
• Must possess strong analytical skills to assess data, facts, and figures used to develop strategies designed to improve the business
• Business Acumen
• Ability to communicate proficiently both verbally and in written format
• Communication Proficiency
• Excellent Time Management