Concessions and Catering Lead
San Mateo, California, 94403, United States On-site
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About the role
The San Mateo County Event Center is a public assembly facility that hosts a wide variety of events and produces the San Mateo County Fair. It also operates the Jockey Club, a satellite wagering facility for horse racing, and a full-service catering and food service operation. The Concessions & Catering Lead will help to facilitate the operations of food and beverage service throughout the facility. This is a full-time position, Wednesday through Sunday each week, with schedule variations based on event needs. This is a hands-on position that requires the ability to wear many hats, perform tasks directly rather than solely delegating, and assist other departments—such as catering, setup, and prep work—when appropriate.
What you'll bring
- Must have extensive knowledge of concessions and food & beverage procedures, controls, and overall operations.
- Must have knowledge of food & beverage preparation techniques, health department rules and regulations, liquor laws and regulations.
- Ability to communicate effectively, both orally and in writing.
- Excellent spelling, grammar, and written and speaking English skills required.
- Excellent computer skills, including proficiency with Microsoft Office.
- Able to oversee front of house employees effectively in a diverse environment with a focus on client satisfaction and excellent customer service.
- Principles of effective employee management and supervisory skills.
- Strong organizational and follow up skills.
- Ability to always maintain confidentiality and exhibit professionalism.
- Must be able to work independently without constant supervision and also able to work as a team.
- Ability to handle multi-management reporting hierarchy.
- Ability to understand and follow directions.