Jobs in San Mateo, CA

About the role

As an Account Manager on our Core Sales team, you will champion this base of SMB accounts, driving retention and unlocking expansion opportunities. This is a high-volume, high-impact role focused on steady, incremental wins helping customer scale their usage as their needs grow. Drive account expansion. Identify teams and use cases where Vyond can deliver more value. Proactively engage customers to expand platform adoption and scale their internal video capabilities. This is the heart of the role.

What you'll bring

• Proven SaaS experience: Background in account management or customer growth, successfully driving retention and expansion across a diverse SMB portfolio.
• A track record of value-driven growth: Demonstrated success in expanding account value, uncovering upsell opportunities, and securing long-term renewals through strategic adoption.
• Operational excellence: Exceptional organizational systems with the ability to move quickly across multiple accounts without sacrificing attention to detail.
• Sales tech fluency: Deep familiarity with a modern commercial stack (Salesforce, sales engagement platforms, and data enrichment tools) to identify customer intent signals and automate routine workflows.

Locations