Radiansys Inc. Verified 38h ago
Cloud Support Engineer
San Ramon, CA, United States On-site
Salary not listedPaySalary not listed
TypeContract
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
The Software & Services Support team is seeking experienced Software Support professionals to provide Technical Support for the Predix Cloud: The Software Platform for the Industrial Internet. The Cloud Support Engineer needs to have experience with supporting applications on the cloud that have services-based architectures; strong communication skills, and a motivation to achieve results in a fast paced environment. You will be accountable for taking direct support cases from users of the Industrial Cloud PAAS & SAAS customers
What you'll bring
- Bachelor’s Degree in Computer Science/ Engineering OR “STEM” Majors (Science, Technology, Engineering and Math)
- A minimum of 3 years of experience in cloud/online service operations or Saas Technical Support
- Strong Unix/Linux Skills
- Hands-on experience with at least one third generation automation as well as continuous integration and deployment solutions such as Chef, Jenkins, Puppet
- Experience with monitoring tools such as New Relic, Splunk, Sensu, log stash, Nimsoft
- Experience with supporting operations of Cloud application fabric and/or PaaS technologies such as Cloud Foundry
- Strong communication, and time management skills
- Strong interpersonal and written communication skills
- Ability to work in a fast paced, multi-site organization
- Experience working in Agile development environment