Jobs in Santa Monica, CA

About the role

Naughty Dog is seeking a Hardware Generalist to join our team in supporting our infrastructure and development team. This position will be the main point of contact for hardware support of our local and remote users. The ideal candidate will have previous experience in a help desk support role, exceptional customer service skills, and will be able to collaborate well in a team environment. The ideal candidate will also have a strong passion for customer service, problem-solving, and supporting cutting-edge hardware solutions.

What you'll bring

• Must have 3+ years of working experience in providing help desk support in a studio or enterprise environment
• Operating Systems: Linux, Mac OS, Windows Server 2022
• Languages: Python, SQL, PowerShell, Bash
• Familiarity with live streaming hardware and software
• Familiarity with Sony PlayStation 5 hardware, software interfaces and peripherals
• Passion for games
• As part of the Naughty Dog application process, candidates should expect to be given a technical interview.
• We strive to create an inclusive environment, empower employees, and embrace diversity.
• We encourage everyone to respond.
• At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
• Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
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