Customer Success Manager
Santa Monica, CA On-site
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About the role
At Corner Health, we’re building something fundamentally different: a network of hyper-local, independent, in-person primary care practices powered by modern technology. This is a completely new model of care. Today, 88% of patients prefer a provider powered by Corner Health vs. elsewhere, and patients return at 2× the national average - not because of marketing, but because the experience actually works. That foundation creates a unique opportunity. When patients trust their provider and keep coming back in-person, there’s a wide surface area for growth, from follow-up care and longitudinal programs to longevity care to new services like cash and wellness products, better retention loops, and entirely new ways of engaging patients. This role is about unlocking that. As the Customer Success Manager, you’ll own the end-to-end process of launching new nurse practitioner practices on the Corner Health platform. This is a high-ownership, 0-to-1 role. If you thrive in ambiguity, love wearing multiple hats, and want to make a real impact in healthcare without corporate bureaucracy, this is for you.
What you'll bring
- Today, 88% of patients prefer a provider powered by Corner Health vs. elsewhere, and patients return at 2× the national average - not because of marketing, but because the experience actually works.