Jobs in Tokyo, Japan

About the role

We are looking for a Senior Product Support Engineer to join our team in Tokyo, reporting to the Manager of Product Support within the Customer Success Organization.

What you'll bring

• You thrive in ambiguity.
• You're comfortable building the path as you walk it.
• You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner.
• Your passion for the mission fuels your bias for action.
• You operate with integrity because you genuinely care about the outcome.
• True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver.
• You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator.
• You are ambitious for the team, not just yourself.
• You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

Benefits