Jobs in Tokyo, Japan

About the role

As the Corporate IT Engineer, Japan, you will be responsible for building, managing, and scaling IT operational support for our growing Tokyo, Japan office. You’ll work on-site at our Tokyo office.

What you'll bring

• Bachelor’s degree (or foreign equivalent) in Computer Science or a related technical field, or IT certifications with equivalent practical experience, and 2 years of experience in the offered position or a closely related role.
• 2 years of experience supporting Windows, macOS, networking, mobile, video conferencing, and/or voice technologies.
• 1+ years managing network shares and network printers
• 2+ years printer support.
• Experience with Windows, Networking, Scripting, and Automation, and/or application troubleshooting.
• Systematic problem-solving approach and the ability to adapt to changing priorities and ambiguity.
• Excellent customer service, organization, prioritization, multitasking, communication, and leadership skills.
• 1+ years with Active Directory, Okta and Google Workspace (big plus).
• Experience with Okta SSO and/or user provisioning, as well as Jira ITSM, is a plus.
• Zebra knowledge a plus
• Knowledge of MDM (e.g., Endpoint Central, Kandji) is a plus
• awareness of ITIL and IT Change Management best practices is also a plus

Benefits