Jobs in Tokyo, Japan

About the role

The Technical Account Manager is a key technical partner responsible for leading the planning, architecture, coordination, and delivery of professional services engagements. This role focuses on designing and managing high-impact availability solutions, with a strong emphasis on data protection and monitoring, while ensuring successful outcomes for customers.

What you'll bring

• Experience with virtualization technologies such as VMware and/or Hyper-V
• Hands-on experience with Veeam solutions or other backup/data protection technologies
• Good understanding of storage and backup architectures (e.g., NetApp, Dell, HPE, etc.)
• Exposure to cloud platforms (AWS, Azure, or similar) and modern IT environments
• Familiarity with cybersecurity fundamentals (e.g., common threats, backup/DR best practices)
• Experience in consulting, implementation, or project delivery
• Ability to manage multiple projects and stakeholders in parallel
• Strong communication and stakeholder management skills
• Ability to understand customer requirements and propose suitable technical solutions
• Business-level Japanese and conversational English proficiency (ability to communicate with global teams)
• Bachelor’s degree in a relevant field, or equivalent practical experience
• Relevant certifications (e.g., VMware, Microsoft, or similar) are a plus, not mandatory

Benefits