Service Technician - Rescue Tool Specialist (Service Only)
Tonawanda, New York, 14150, United States On-site
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About the role
This is first and foremost a mechanical and technical position. As a Rescue Equipment Service Technician , you'll become the technical expert for Hurst Jaws of Life rescue tools and fire equipment throughout your assigned territory. You'll work directly with fire departments performing inspections, diagnostics, preventative maintenance, repairs, and complete rebuilds of hydraulic and battery-powered rescue equipment. You'll be expected to confidently disassemble, troubleshoot, repair, and reassemble complex mechanical systems while ensuring every tool meets manufacturer specifications and safety standards. You'll build relationships in the firehouse, on the training ground, and in the field by providing dependable service, technical expertise, and hands-on support that firefighters can rely on.
What you'll bring
- Proven ability to troubleshoot, repair, and rebuild mechanical and hydraulic equipment with minimal supervision
- Comfortable learning new technologies, including battery-powered rescue systems and electronic diagnostics
- Strong interpersonal skills and ability to build trust with first responders
- Self-starter who thrives working independently in a field-based service role
- Ability to communicate technical concepts in a clear, practical way and confidently train end users
- Strong organizational skills and attention to detail
- Valid driver's license and willingness to travel locally
- Firefighter, EMT, or experience working with fire departments is a plus