Jobs in Towson, MD

About the role

Analyzes and processes voluntary (payroll) audits for policyholders following the expiration of their policy term, or the cancellation of their policy. In addition, as a highly experienced mail auditor, this position is expected to complete in excess of 10% more audits then the number of audits required of a mail auditor position. The Sr. Mail Auditor will work under the close supervision of the Premium Audit Leadership Team to ensure that they are providing the expected assistance and sharing of industry knowledge to other mail unit staff, which will allow the unit to attain the desired overall Departmental goals.

What you'll bring

• General PC skills, including Excel
• Demonstrated ability to work with diverse customer base.
• Excellent verbal and written communication skills.
• Ability to analyze varied source data to assemble quality premium audit.
• Ability to analyze varied source data to assemble quality premium audit
• Ability to manage workload in which most of time is spent assisting telephone inquiries and/or office walk-ins.
• Bias for Action
• Knowledge Sharing
• Deliver Results
• Personal Leadership
• Teamwork and Communication
• Service and Sales Excellence

Benefits