Big O Tires General Service Technician
Urbandale On-site
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About the role
A General Service Technician exemplifies professional integrity, strong teamwork skills, basic knowledge of the automotive industry, basic automotive diagnostic and repair knowledge and skills, utilization of the latest technology, tools, and equipment, a willingness to learn and grow in a fast-paced environment, and a passion for delivering quality work, exceptional customer service, and exceeding business goals while supporting the daily operations of the business. This position requires up to 25% travel between local stores. Overnight travel requirements are less than 5% unless on a particular assignment. Travel and mileage reimbursements may apply, subject to Company policy.
What you'll bring
- Knowledge of the automotive industry.
- Strong sense of integrity.
- Excellent active listening skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal, diplomacy, and customer service skills.
- Strong technical knowledge of automotive systems, diagnostics, and repair procedures.
- Excellent organizational skills and attention to detail.
- Excellent analytical, decision-making, and problem-solving skills.
- Proficient with computer and software systems.
- Proficiency in diagnostic tools and equipment, including scan tools, multimeters, and computerized diagnostic software, and Digital Vehicle Inspections (DVI).
- Strong and clear understanding and knowledge of the proper use of shop equipment, tools, and fluids.
- Ability to adapt to rapidly changing automotive technologies, methods, and best practices.