eBilling Analyst (Aderant/Billblast) - Remote
Wheeling, WV, United States On-site
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About the role
The E-Billing Analyst will be responsible for all aspects of invoice submissions via various e-billing platforms and resolving e-billing issues for the law firm's e-billed clients. Excellent communication and a high level of professional service to management, attorneys and other staff is required to succeed in this role. Must have a high level of customer service, professionalism, and interpersonal skills. The role requires various interactions with all levels of management, amid a fast-paced, deadline driven environment. (* denotes an “essential function”) The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location.
What you'll bring
- Must have a high level of customer service, professionalism, and interpersonal skills.
- Experience with Aderant
- Minimum two years of billing experience in a law-firm or professional organization required
- Experience working with client Document Management Systems (DMS)
- Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history
- Ability to create spreadsheets, manipulate data and generate reports
- Detail oriented with excellent organizational and time-management skills
- Ability to multitask and meet stringent deadlines in a fast-paced environment
- Ability to work effectively in a team environment as well as taking ownership for individual assignments
- Excellent verbal and written communication skills with ability to effectively present results to senior management
- Ability to perform well in cross-functional environment and to interface effectively and successfully with senior management, vendors, and client staff
- Ability to professionally handle matters of a sensitive nature with confidentiality