Mobile Services Clerk-Driver
Canton, OH, 44702 On-site
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About the role
We are seeking a professional CDL (Class B) driver to operate and transport our bookmobiles to a variety of locations, including schools, community neighborhoods, and special events. Based out of our brand-new Operations Center, this role offers something different every day as you bring library services directly to the community rather than working from a single location. In addition to ensuring safe and timely transportation, you'll provide exceptional customer service and patron assistance at each stop while performing essential clerical duties at our Operations Center. A strong commitment to driver, passenger, and vehicle safety is paramount. An employee serving in this position advances the mission of the Library by driving a bookmobile and providing direct public service. This role is responsible for performing clerical work related to customer assistance and services, circulation, and the collections as well as providing support to other Library staff as needed. When this position is within the Mobiles Services department work performed on vehicles (e.g., bookmobiles) is done in close quarters that, at times, may be in motion as teams travel from stop to stop. When this position is within the Mobile Services department it is performed mainly in the mobile services vehicles as well as public and office areas of the Library although some off-site meetings in various other locations may occur.
What you'll bring
- High school diploma or equivalent is required.
- Certifications or licensure: A valid Class B Ohio drivers&rsquo
- license and ability to maintain a driving record that is satisfactory to the Library’s liability insurance carrier is required.
- Must be willing and able to drive a bookmobile and pass the Library’s driving test for the bookmobile.
- Years of relevant experience: 0 to 2 years is preferred.
- Experience with the principles and practices of customer service is preferred.
- Experience with library circulation systems and procedures is preferred.
- Experience in public library or public-sector organizations is preferred.