Technical Project Manager (Term-Limited)
New York, New York, United StatesAll locationsNew York, New York, United StatesSan Francisco, California, United StatesWashington, District of Columbia, United States Hybrid
$167,568 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
The ACLU seeks applicants for the full-time position of Technical Project Manager in the Information Technology Department of the ACLU’s National office in New York, NY , San Francisco, CA , or Washington, DC. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. This is a two-year term-limited position. The Information Technology (IT) department provides technology-based services and support for a more than 600-person National staff at our New York, Washington D.C., San Francisco, the Dakotas, Puerto Rico and Durham offices, including staff based in remote locations, and Affiliate offices nationwide that participate in the Affiliate Technology Services program. ACLU IT support staff ensures that business critical services are available to all staff. This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).
What you'll bring
- Proven track record of successful systems and process implementations in complex environments using structured, industry project management best practices
- Experience implementing enterprise business systems such as the M365 tech stack including productivity, collaboration, and security suites, ERP (NetSuite), CRM (Salesforce, Blackbaud), HRIS, work management (ServiceNow, Zendesk), Request Management, Document Management System (SharePoint), and other back-office, business application systems, and third-party SaaS platforms.
- PMP, ITIL, or other related industry certifications required, including experience with program and project management best practices and industry methodologies and frameworks such as PMI, COBIT, ITIL, Agile/Scrum, Waterfall
- Savvy organizational skills in a dynamic, cross-functional, inclusive work environment with ability to multitask, prioritize, and quickly identify project risks, roadblocks, and issues in a structured manner, navigating nuanced, complex work dynamics with professionalism, a strong sense of customer service, and urgency
- Effective communication skills, verbal and writing, including ability to compose, edit, and proof correspondences, documents, status reports, and presentations that appropriately tailor to a diverse audience, including cross-functional project teams, stakeholders, management, and senior leadership
- Ability to set and abide by deadlines and commitments, navigating competing priorities
- Ability to represent the organization and work with ACLU staff and other colleagues in a professional, human-centered manner, maintaining tact, diplomacy, and confidentiality
- Ability to work independently as well as part of a team and foster a team-focused environment that encourages collaboration and peer support
- Experience in a large
- Experience with nonprofit donor management and legal systems highly desirable.
- complex nonprofit organization desirable