Concierge jobs in Washington, DC

About the role

Concierge Assistant Cooley is seeking a Concierge Assistant to join the Washington, DC office Guest Services team. : The Concierge Assistant is responsible for maintaining the Concierge Center and services for guests, visitors and for overseeing the daily activities of the conference rooms throughout the floors. The Concierge Assistant will be resourceful and proactive in providing a positive and exceptional customer service concierge experience to all guests and personnel. This role c oordinates with the guest services team, food services vendor, IS, facilities and other departments to ensure a high-level operation of the conference center. Specific duties include, but are not limited to, the following:

What you'll bring

• Coordinate after hours support with landlord, as needed
• Assist with travel, car, and restaurant reservations, as requested ( where applicable)
• Monitor guest services and/or facilities emails from conference rooms
• Back up reception, as needed
• Assist with organization of visitor office reservations, including cleaning, supplying and directing visitors to visiting work area space
• Complete internal moves as required, including cleaning space prior to new hire arrival and after employee departures,
• Prepare spot maps for quarterly floor care service, as needed
• Clean out all pantry refrigerators on a monthly basis, as needed
• After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
• Available to work overtime, as required
• Flexible to work evenings and weekends, if necessary
• 1+ years’ applicable experience, with emphasis in hospitality and/or event coordination

Benefits