Concierge jobs in Washington, DC

About the role

The Assistant Chief Concierge serves as an ambassador of The Hay-Adams and is responsible for curating exceptional, personalized, and memorable experiences for every guest. The Assistant Chief Concierge establishes the highest standards of luxury hospitality while ensuring flawless execution of Forbes Travel Guide Five Star and Leading Quality Assurance standards. This position requires a hospitality professional with extensive destination knowledge, leadership skills and a passion for service excellence. The Assistant Chief Concierge is entrusted with anticipating guest needs and fostering meaningful guest relationships.

What you'll bring

• F.
• Minimum of 3 years of luxury hospitality experience, with Concierge experience required
• Extensive knowledge of Washington, D.C. includes fine dining, entertainment, cultural institutions, luxury retail, transportation, diplomatic events, and local attractions.
• Exceptional interpersonal, communication, organizational, and leadership skills.
• Ability to maintain composure and professionalism while managing multiple priorities in a fast-paced luxury environment.
• Exceptional verbal and written communication skills in English are required.
• Ability to stand and walk for extended periods throughout the workday.
• Ability to work in a dynamic hospitality environment while maintaining a professional appearance and demeanor.
• Ability to use computer systems and mobile technology for extended periods as required.
• The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held.
• Base pay is one component of B.