Voice/VoIP & MS Teams Voice Expert (x|f|m)
MadridAll locationsMadridMohamdia Hybrid
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About the role
We are looking for a Voice/VoIP & MS Teams Voice Expert (x|f|m) for the IT Foundation Services department. In this role, you will contribute to the operation, stability and continuous evolution of our global communication infrastructure while working with modern cloud-based telephony technologies. In this role, responsibility includes our global voice infrastructure leveraging Operator Connect, Direct Routing and Cloud PBX capabilities within Microsoft Teams Voice. This position is available for full-time. It is a hybrid role requiring some days on site at our site in Madrid (Spain) or M’hamedia (Tunisia) with the opportunity to work some days remotely.
What you'll bring
- Several years of professional experience with Microsoft Teams Voice architecture and telephony systems
- Comprehensive knowledge of SIP, VoIP protocols and SBC configurations
- Proficiency in voice networking troubleshooting and monitoring tools
- Familiarity with Microsoft 365, Azure ID and Active Directory
- Experience with PowerShell scripting
- Strong communication and collaboration skills
- Fluency in English and occasional willingness to travel
- Preferred certifications: Microsoft Teams Voice Engineer (MS-720)