Full-time jobs in Albuquerque, NM

About the role

As a New Client Intake Specialist, you are often the first person a potential client speaks with after an injury changes their life. Your ability to listen, connect, and guide them toward the right path — whether that's retaining their case or referring them to the right resource — directly shapes their experience and their outcome. This is a role for someone who takes that responsibility seriously.

What you'll bring

• High school diploma or equivalent
• 2+ years of direct legal intake experience required — personal injury experience strongly preferred
• Confident, charismatic, and compassionate — equally warm at 4:30 on a Friday as on Monday morning
• Strong active listening skills and the ability to put clients at ease during difficult moments
• Analytical ability to assess liability, damages, and source of recovery
• Comfortable guiding clients toward a decision without providing legal advice
• Exceptional written and verbal communication skills
• Inbound sales experience is a strong plus
• Proficient with computers and eager to learn case management software

Benefits