Remote Customer Support Agent (P&C)
Gilbert, Arizona, United StatesAll locationsGilbert, Arizona, United StatesAugusta, GeorgiaAugusta, Georgia, USADallas, Texas, United StatesSandy, Utah, USABuffalo, New York, United StatesTampa, Florida, United StatesMemphis, Tennessee, USA Remote
$39,520–$43,680 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
More than 80% of Americans own a car and see it as one of their biggest financial commitments, yet managing one still means paperwork, phone holds, and switching between apps that don't talk to each other. Jerry.ai built the first app to manage it all (insurance shopping, refinancing, safety, and repairs) and since launching in 2019, we've grown to over 5M customers. Every one of those customers holds an active policy with one of Jerry's 55+ insurance carrier partners, and their needs don't stop the day they sign up: cars get added, drivers move out, lienholders change. As a Customer Support Agent , you're the person who takes that call, makes the change, and keeps the policy (and the customer) with Jerry.
What you'll bring
- You can multitask and manage multiple competing priorities
- You are passionate about helping others
- You have 2+ years of experience working in a call center environment