Community Resource Navigator
Madison, WIAll locationsMadison, WIKenosha, WIWaukesha, WIRacine, WIMilwaukee, WIJanesville, WI Remote
$41,900–$56,600 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
As a Community Resource Navigator, you will be a trusted partner and advocate for members. You will work remotely to provide personalized support that connects members to community resources, care teams, and services that can make a meaningful difference. You will work with Care Coordinators, registered nurses, providers, and community organizations to help members understand their care plans. You will help members navigate available resources and take practical steps toward improved health and well-being. This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
What you'll bring
- 2+ years of experience with community resources, health agencies, or social services (e.g., Area Agency on Aging, DME providers, Meals on Wheels)
- 1 year of experience working with electronic documentation
- Ability to travel up to 75%, within Southeastern/South Central Wisconsin
- Community Health Worker training or certificate or willingness to complete within one (1) year
- Bachelor's degree in social work or related field
- Experience with health education, promotion and wellness, chronic disease prevention and management and knowledge of health condition-specific treatment or management
- Bilingual skills
- Knowledge and ability to facilitate use of health care system (e.g. primary care and specialty linkages
- appointment scheduling etc.)