Lucid Software - Extra Job Board Verified 13d ago
Customer Success Specialist
Salt Lake City, Utah, United States Remote
Salary not listedPaySalary not listed
TypeFull-time
Work settingRemote
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
We seek a Customer Success Specialist passionate about building strong customer relationships while innovating scalable processes.
What you'll bring
- Bachelor’s degree with strong academic performance (or equivalent experience).
- 0-2 years of experience
- Ability to think strategically and approach open-ended challenges with creativity
- Strong organizational skills, attention to detail, and a collaborative spirit
- Personal ownership and accountability in driving customer success outcomes
- Exceptional communication skills, both written and verbal, with the ability to convey complex ideas clearly and persuasively
- Passion for solving problems with empathy and a solution-oriented mindset
- Ability to work effectively in a fast-paced, rapidly evolving environment
- This position is hybrid, combining remote work with in-person collaboration at our South Jordan office two days per week (Tuesday and Thursday).
- Familiarity with Customer Success practices, retention-focused strategies, and scaling customer engagement programs
- Technical aptitude and a passion for becoming a subject matter expert in the Lucid Suite
- A strong desire to learn and solve new challenges with intellectual curiosity and determination