Full-time jobs in Springfield, MO

About the role

This position is responsible for supervising volunteers, ensuring excellent customer service, maintaining a clean and organized retail environment, and supporting sales and merchandising strategies. This position will be required to back up other positions as necessary including cashier and receiving among others. Customer service Manager will be part of the Safety Team and participate in maintaining OSHA standards throughout the affiliate, primarily in areas where there are customers and volunteers. This includes the ReStore, South building and parking lot, to identify hazards and potential risks.  This position will conduct walk-through audits of the ReStore spaces at a frequency determined by the Safety Team. Immediate action should be taken to abate any hazards or potential risk.

What you'll bring

• Strong interpersonal and communication skills.
• Ability to lead and motivate volunteers with diverse backgrounds.
• Basic computer skills and familiarity with POS systems.
• Partner Focus:  Ensuring that our partner’ perspective (homeowner, homebuyer, donor, volunteer, ReStore customer, etc.) is a driving force behind all business decisions and activities
• crafting and implementing service practices that meet the needs of our partners and the Habitat for Humanity organization.
• Leading through the Habitat for Humanity Vision and Mission:  Keeping the Habitat for Humanity vision and mission at the forefront of all associate’s decision-making and action.
• Adaptability:  Maintaining effectiveness when experiencing major changes in work responsibilities or environment
• adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Collaboration:  Working effectively and cooperatively with others
• establishing and maintaining good working relationships.
• Engagement Readiness:  Demonstrating a willingness to commit to one’s work and to invest one’s time, talent, and best efforts in accomplishing organizational goals.
• Managing Work (includes Time Management):  Effectively managing one’s time and resources to ensure that work is completed efficiently.