It & cybersecurity jobs in Washington, DC

About the role

Join a team that  makes a difference in how the government serves our country and our citizens. Be inspired by the important missions of our customers. We believe that by working together we can deliver exceptional solutions and services to enable the safety, security, health and well-being of our nation. Develops computer systems specifications to address business requirements that fit with the company's system architecture standards. Establishes and documents system parameters and formats, ensures hardware and software systems compatibility, and coordinates and/or modifies system parameters in terms of existing and projected computer capacity and capabilities. Revises existing systems and procedures to correct deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage.

What you'll bring

• · Three + years of experience troubleshooting QOS issue.
• · Five + years of networking experience, including configuring, analyzing & troubleshooting complex networks
• · Typically requires BS in CS or EE or equivalent plus 6-8 years related experience.
• · Knowledge of system architecture and the ability to independently troubleshoot complex QOS / BGP and MPLS issues.
• · Experience supporting NIH 100G Cisco ASR architect.
• · Network Problem Resolution, Root-Cause Analysis, Software Referral assistance.
• · Expertise with Cisco QOS modeling for large scale enterprise MPLS network.
• · Strong documentation skills - to be utilized for case management, knowledge capture, defect management and Trainings.
• · Strong Problem Solving skills
• · Ability to recreate customer problems in lab in order to isolate the issue and resolve.
• · Proven crisis management skills, and the ability to excel under pressure.
• · Demonstrates excellence in customer-interaction, written and verbal communication, assertive leadership.