Jobs in Barcelona, Spain

About the role

We are looking for a CRM Intern to join our Growth & CRM team within Courier/Rider Operations. This is a hands-on role where you will support the execution of lifecycle campaigns for our riders across 22 countries, and on top of that, help us rethink and automate how we work by building smarter, AI-powered workflows into our CRM operations. You will learn the fundamentals of lifecycle marketing at scale while shaping how we use AI and automation to make our processes faster, leaner, and more personalized. We are looking for someone with the curiosity and technical comfort to turn real CRM problems into practical, scalable solutions and who is energized by the idea of doing the work and improving how it gets done at the same time.

What you'll bring

• We are looking for someone with the curiosity and technical comfort to turn real CRM problems into practical, scalable solutions and who is energized by the idea of doing the work and improving how it gets done at the same time.
• Ability to work 40 hours per week for at least 6 months.
• Background: Currently pursuing or recently completed a bachelor's degree in Marketing, Business, or a related field, with a strong interest in growth, lifecycle marketing, or CRM.
• Technical comfort: You have built at least one real automation before.
• This could be a workflow, a Google Apps Script, a basic SQL query, a Python notebook, or an AI-powered workflow you set up to solve a real problem.
• You don't need to be a developer, but you should be comfortable with the basics of SQL/Python (enough to read, tweak, and run simple scripts), and understand AI and automation as something more than writing prompts in ChatGPT.
• AI curiosity with a practical mindset: You follow new developments, experiment with tools on your own, and can tell where AI creates real value vs. hype.
• Execution mindset: Proactive, hands-on, and energized by getting things shipped, even under tight deadlines or shifting scopes.
• Communication: Excellent verbal and written communication skills in English.
• Familiarity with CRM platforms, a more advanced command of SQL or Python, experience running A/B tests, or basic Figma skills for mocking up campaign assets.