Jobs in Cape Town, South Africa

About the role

Handle Inbound Calls for customers to resolve inquiries quickly, efficiently and to a high standard. Process includes sending reminders to customers on incomplete information in their policy or validation of information as stated on the policy.

What you'll bring

• ·         Matric/Grade 12
• ·     Minimum of 1 year of working experience in a call centre environment, preferable within the insurance field.
• ·         High degree of patience and assertiveness with excellent rapport-building skills
• ·         Positively contribute and lead in team activities
• ·         Takes pride in work, checking own for quality i.e. Lead by example
• ·         Maintains effective time management
• ·          Have a positive attitude and the ability to influence and motivate others
• ·          Effective emotional intelligence (EQ)
• ·          Team player
• ·          Flexible
• ·          Self-Motivated
• Candidates are required to have fibre or live in a fibre enabled area.