WNS Global Services Verified 1h ago
Call Centre Operations Manager: Travel (Sabre) (Night Shift)
Century City, CAPE TOWN, South Africa On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
We are looking for a professional, high performance individual, with exceptional leadership and client liaison skills , to be responsible for managing and leading a team of Team Leaders to achieve performance targets, while building a positive, people-focused, team environment.
What you'll bring
- · High degree of patience, influencing, persuasion skills and assertiveness with excellent rapport-building skills
- · Results driven and team player
- · Excellent problem solving and decision making
- · Developing self and others
- · Action / Focus / Innovation
- · Emotional Intelligence
- · Planning and Organizing
- · Excellent team management & leadership skills
- · Exceptional interpersonal and communication skills
- · Strong financial acumen
- · Strong administrative and organisational skills
- · Client-focused