Community Manager - Build to Rent
Cincinnati, Ohio On-site
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About the role
The Community Manager, Build-to-Rent (BTR) is responsible for overseeing the daily operations, financial performance, leasing activities, and resident experience of an assigned Build-to-Rent community. This role manages onsite team members, operational processes, and community resources to achieve occupancy, revenue, and stabilization goals while maintaining compliance with company policies and applicable housing regulations. The Community Manager serves as the primary onsite leader, ensuring exceptional resident service, operational efficiency, and the successful execution of leasing and community management strategies. The role requires strong leadership, operational oversight, financial acumen, and the ability to manage priorities in a fast-paced environment.
What you'll bring
- Equivalent work experience may be considered in lieu of degree
- Minimum 3 years of experience managing onsite operations in Build-to-Rent, multifamily property management, hospitality, retail, or new home sales environments required
- Strong leadership, customer service, and operational management skills
- Excellent written and verbal communication abilities
- Strong financial and analytical skills related to property operations and budgeting
- Ability to manage multiple priorities in a deadline-driven environment
- Detail-oriented with strong organizational and problem-solving abilities
- Advanced proficiency in property management systems, CRM platforms, and Microsoft Office Suite
- Ability to thrive in high-volume operational and customer-facing environments
- Strong understanding of leasing operations, resident relations, and property management processes
- Associate degree preferred
- Lease-up and/or new construction property management experience preferred