Jobs in Fort Lauderdale, FL

About the role

Omni Fort Lauderdale Hotel The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views. JOB PURPOSE: To provide exemplary service all guests according to Omni standards ESSENTIAL JOB FUNCTIONS: Adhere to all Omni rules, policies, procedures, and standards Greet guests by utilizing the All-In impression standards set forth by Omni Set tables according to type of event and service standards as directed by leadership Suggestively sell items and answer questions/offer suggestions on both food and beverage menu selections Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests Record transaction in MICROS system in a timely manner Adhere to cash handling standards Ensure satisfaction with each food course and/or beverage Present accurate check to guest and process payment Maintain cleanliness of work areas throughout the day Station set-up and breakdown/side-work Perform any other duties as assigned by leadership Be pleasant, smile and greet all guests, using surnames when obtained QUALIFICATIONS: Minimum 1 year serving experience • Must acquire TIPS and ServSafe certifications • Developed knowledge of wine, spirits, and beer with experience selling and presenting wines • Previous cash handling experience required • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers • Ability to accurately and efficiently input information into MICROS • Ability to handle stressful situations, while maintaining a calm and welcoming demeanor • Ability to work cohesively with co-workers both within and outside of your department • Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment • Excellent customer service, service recovery and problem-solving skills • Must be able to work a variety of shifts, including weekends and holidays ENVIRONMENT & POSITION ANALYSIS: • Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. • Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms • Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

What you'll bring

• and special requests
• Minimum 1 year serving experience
• Must acquire TIPS and ServSafe certifications
• Developed knowledge of wine, spirits, and beer with experience selling and presenting
• wines
• Previous cash handling experience required
• Ability to clearly and pleasantly communicate both verbally and in writing in English with
• guests, management and co-workers
• Ability to accurately and efficiently input information into MICROS
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
• Ability to work cohesively with co-workers both within and outside of your department
• Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced