Jobs in Fort Myers, FL

About the role

As a Customer Success Lead Representative, you'll be part of a dynamic team where your contributions to customer care and your support for your team members are valued, and your professional development is prioritized. Join us and become an integral part of our winning team.

What you'll bring

• High School Diploma or equivalent required
• 4+ years of proven direct customer and consumer support experience
• Industry Knowledge: Understanding of the building products industry and sales management experience in dealer, distribution, and/or two-step channel segments.
• Strong problem-solving, negotiation, and communication skills are essential.
• Technical Proficiency: Proficient in telecom software
• Microsoft Office applications including Word, Excel, and PowerPoint.
• Time Management: Solid time management skills with the ability to prioritize multiple responsibilities effectively.
• Interpersonal Skills: Strong interpersonal and teamwork skills with a high level of integrity and personal motivation.
• Adaptability and Flexibility: Being adaptable and open to new ways of working is crucial.
• Embrace change with a positive mindset.
• Resilience: Ability to bounce back from setbacks, stay focused, and maintain productivity during challenges.
• Learning Agility: Be willing to adapt to new processes, technologies, and ways of thinking.

Benefits