Staff Customer Operations Analyst
Georgetown, TX On-site
$87,375–$128,150 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
The Staff Customer Operations Analyst is a key member of the Customer Operations team, which coordinates efforts among all internal groups to ensure we are aligned with our customer’s needs and can deliver on our commitments with the highest level of integrity. The role requires strong data analysis and problem-solving skills as well as a creative and inquisitive nature to identify opportunities and address challenges professionally and confidently, along with championing new processes and inspiring other improvements. This role requires strong operational and order management skills and exceptional abilities in customer communication.
What you'll bring
- Bachelor’s Degree in Logistics, Supply Chain, Business Administration, or another quantitative field, with 5 years of experience.
- Alternatively, Master’s degree with 3 years of experience accepted.
- 5+ years of experience in a similar role
- Advanced PC skills and expert in Microsoft Office, particularly Excel.
- Excellent communication, written, and presentation skills.
- Working knowledge of Tableau/ PowerBI for data visualization and presentation.
- Working knowledge of financial and accounting principles.
- Strong analytical and problem solving ability.
- Highly detailed planning and organization ability, multitask, set own priorities and adapt to a changing environment.
- Ability to present complex information to senior leadership and obtain alignment.
- Teamwork: Works effectively across organizations to achieve company goals and objectives.
- ZT Systems assesses market data to ensure a competitive compensation package is created for all our employees.