Senior Client Intake Specialist (Immigration and Criminal Defense)
Bakersfield, CA On-site
$55,000–$68,800 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
Our Bakersfield office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Senior Client Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case should be retained. This position must be staffed by an individual who is business development oriented, and works well with people. We ask that you have a strong Immigration or Criminal Defense background and possess the ability to screen potential client calls. You will ensure operational excellence and handle a large volume of incoming client calls. The ideal candidate will be able to work some weekends and be able to commute to our Bakersfield office as is required for this role.
What you'll bring
- Bilingual (English/Spanish) with full proficiency REQUIRED.
- Strong background with performance-based metrics
- Resourceful and motivated to solve issues as they arise
- Proven track record to meet goals and deadlines
- Must be able to work weekends
- You will learn and develop alongside a team of professionals who aim to excel in the legal industry.
- We are dedicated to providing an inclusive, open, and diverse work environment.
- Minimum 3 years of sales experience required, customer service experience a major plus
- Case Management software experience is a major plus
- Immigration and Criminal Defense experience is strongly preferred.