Customer Service Associate Spanish Bilingual
Marietta, Georgia On-site
$45,760 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
As a Customer Service Associate, you will support banking and merchant customers by handling inbound calls, answering questions, and researching and resolving Bill Pay-related issues with accuracy and care. You will work closely with customers, teammates, and leaders to deliver a consistent service experience that builds trust, strengthens client relationships, and supports day-to-day service operations. This position is an onsite role and requires regular attendance at our office. This role requires use of a computer and audio equipment. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.
What you'll bring
- High school diploma or equivalent or an equivalent combination of education, related experience and/or military experience
- Experience supporting online bill pay, banking services, or payment-related products
- Experience in a high-volume inbound call center environment