BrandWhizz Verified 3d ago
Customer Service Assistant
Miami, FL, United States On-site
$39,000–$49,000 a yearPay$39,000–$49,000
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.
What you'll bring
- Able to implement solutions to general and specific customer concerns.
- High School Diploma or GED.
- Proficient in Microsoft Outlook, Microsoft Word, and Excel.
- Ability to work in a fast-paced environment, meet time deadlines, and perform under pressure.
- Possess good organizational skills and record-keeping skills.
- Possess the ability to speak and communicate effectively with customers and employees, both verbally and in writing.
- Good problem-solving ability.
- Have a can-do attitude, be able to articulate and overcome failure, and have a resilient mindset;
- Experience creating and maintaining productive client relationships is a plus.
- Previous experience in customer services or contact centers preferred.