Claims Assistant II
Middleton, WIAll locationsMiddleton, WISpringfield, IL On-site
Salary not listedJobFig found this opening at its original source and checks that it remains available.
About the role
Acrisure is seeking a Claims Assistant to provide administrative and operational support to the workers’ compensation claims team by maintaining accurate claim records, processing claim-related updates, and ensuring compliance with internal procedures and regulatory requirements. This role is responsible for organizing and updating digital claim files, completing claim maintenance audits, processing data corrections, handling Medicare and WCAB-related inquiries, supporting medical authorization and utilization review processes, coordinating vendor referrals, and assisting with subpoenas, liens, and claim file management activities. The Claims Assistant II provides back-up in the entry of manual payments to the Claims Payable Analyst.
What you'll bring
- Professional telephone demeanor, good verbal and written communication skills, good listening skills, along with strong organizational skills.
- Thorough knowledge of workers’ compensation claims procedures and policies.
- Possess a strong understanding of human nature and motivation principles.
- Readily control/handle problem issues in times of stress and in a climate of conflict and/or adversity.
- Computer literacy including strong familiarity with Microsoft Office Suite.
- Ability to type 45 WPM.
- Basic understanding of business technology.
- Responsiveness to changing business needs.
- Ability to work well under pressure and multi-task in a fast paced environment while continually paying attention to detail.
- Ability to adhere to the code of ethical conduct.
- Ability to take direction and make decisions.
- Ability to learn new procedures quickly and adapt to a changing environment.