valocityglobal Verified 34h ago
Assistant Operations Manager
Mumbai, MH 400051, India On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
In India, our platform supports digital mortgage valuation, project finance and legal workflows across a connected ecosystem of lenders, valuers, legal professionals and property data. As we continue to grow, we are looking for a commercially driven leader to build executive relationships, open strategic opportunities and help financial institutions modernise the way property decisions are made.
What you'll bring
- Experience in managing the Valuers across geographies and understanding of the Valuation process in mortgage lending
- Experience managing an Onboarding and/or Product Support function and team at a global SaaS software company
- Superior problem solving and resolution skills to solve challenges during the customer lifecycle in order to instil trust and account growth from our customers as well as retention rate
- A positive can-do attitude with the ability to work autonomously and as part of a team as we grow our business and operations in India
- Exceptional verbal communication skills with a proven ability to build and maintain strong internal and external relationships
- Results driven mindset, with ability to take on personal challenge of driving and delivering business results and outcomes
- 3-5 years plus experience in a Valuer Management/ Valuation process
- Success in deepening relationships with Valuer/ Lenders resulting in increased revenue and services bought by the customers
- Experience in leading customer onboarding / support teams with demonstrable understanding of best practice
- Experienced in developing and implementing new systems and processes in a fast-moving environment
- Bachelor’s degree in related field
- Has done Valuations or managed Valuers in a large Bank or Lending institution