Jobs in Mumbai, India

About the role

As a lead Systems Support Engineer you will play a critical role in guaranteeing the operational efficiency, stability and availability of intricate application systems. You will engage directly with clients, bringing a client-facing perspective to problem-solving.

What you'll bring

• You have experience working in languages such as Java and front end React framework
• You have a good understanding of cloud platforms such as AWS, Azure or GCP.
• You have experience working with application monitoring tools such as DataDog, Prometheus or Grafana, understand the different metrics that go with it and are able to generate reports and take corrective actions.
• You have experience working with a relational or non-relational database.
• You have experience working with CI/CD tools like Jenkins, Github, Actions, Buildkite or Azure pipelines.
• You must possess strong debugging and triaging skills to troubleshoot code effectively.
• You have the ability to ensure that the deliverables, namely bug fixes and enhancements to the existing codebase, are high-quality and well-tested.
• You can conduct system performance analysis, identify bottlenecks and implement optimization strategies to enhance system efficiency.
• You can do predictive analysis and come up with proactive identification of issues working with development teams.
• You have a high-level understanding of various architectures such as monolithic, N-tier, layered, microservices and serverless.
• You enjoy influencing others and always advocate for technical excellence while being open to change, when needed.
• You have good communication and articulation skills.