Jobs in North Chicago, IL

About the role

The Supervisor, Insurance Analyst provides leadership, support, and supervision for the Insurance Analyst team . This individual is a subject matter expert on commercial pharmacy, major medical, and government insurance plans, prior authorizations, appeals, and alternate coverage referrals. The supervisor ensures that all day to day activities of the team operate smoothly and seamlessly to provide the best customer experience for physician offices and ultimately patients. This position is responsible for ensuring all performance metrics, workload deliverables and customer services activities are completed in alignment with a high touch business model.

What you'll bring

• Comparable or relevant experience will be considered.
• 3-5 years of experience in the healthcare industry with knowledge in reimbursement, billing, prior authorization, appeals, and specialty pharmacy operations
• Demonstrated strong, accurate technical skills.
• Must be detail oriented.
• Proven leadership and coaching skills.
• Demonstrated ability to lead and participate within a team, manage multiple priorities and meet associated timelines while maintaining accuracy.
• Must have professional written and verbal communication skills to interact with and build and maintain relationships with all levels of the organization.
• Must maintain a positive service image at all times even when dealing with challenging issues and unsatisfied customers.
• Proven organizational, time management, and problem solving skills, elevating to management
• when appropriate.
• Skilled with the use of the Microsoft Office suite and the ability to use and effectively learn and navigate other computer systems.
• Bachelor’s degree or Associate Degree in health sciences or business preferred.

Benefits