Client Support Representative
Overland Park, KS, United States On-site
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About the role
Are you looking for an opportunity with fast paced organization with outstanding advancement potential? If so, think about Soleran. Soleran is a leading provider of cloud-based software applications that automate and solve real-world business problems. We are seeking a highly motivated, individual with high technical aptitude, the ability to learn new technology quickly, proven problem solver, and the ability to communicate clearly and enthusiastically with clients. This position requires problem solving skills, good phone etiquette and conversational skills, and an entrepreneurial spirit. In addition to a competitive salary and the excitement of an entrepreneurial company, Soleran associates also have FUN! Enjoy the stocked fridge, relaxed dress code, playing a game of catch and the occasional company provided lunch! Come be a part of our exciting and enthusiastic organization! The Client Support Technician role is an office based position at our headquarters based in Overland Park, Kansas. This is a great opportunity to work in a technology company that is rapidly expanding in the healthcare facility market. Our solutions provide Platform-as-a-Service (PaaS) to a healthcare facility to manage all aspects of their regulatory compliance and day-to-day facility management. Our PaaS solution comes with state-of-the art applications that are intuitive and require minimal initial setup. Our clients love us and we have formed valuable partnerships in the industry. If you are disciplined, energetic, optimistic, creative, and have a sense of humor, you just may have what it takes to join our successful team.
What you'll bring
- Ability to professionally engage a current client, uncover their pain points, problem solve, and effectively assist clients with their needs.
- Excellent verbal and written skills
- Strong general computer and technology proficiency
- Excellent MS Excel proficiency
- Effective time management skills
- Self-starter!