Lead Software Engineer, AI Agents & Orchestration
Palo Alto, California, United States Hybrid
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About the role
We are transforming into an AI native company, where intelligent systems don't just support our products; they define them. As a Lead Software Engineer in AI Agents & Orchestration, you will be at the heart of this metamorphosis. You will lead the technical direction for embedding Generative AI and LLMs into the lives of over 130 million customers. This role isn't about working in an isolated lab; it's about building production grade, agentic workflows and RAG pipelines that scale across multiple markets. You will leverage our specialized GenAI Platform including: inference services, evaluation frameworks, and orchestration layers to move from experimentation to global impact at "Nu-speed."
What you'll bring
- Track record as a lead delivering high impact, large scale software systems.
- Professional experience implementing LLMs, Generative AI features, or RAG patterns in a production environment.
- Proficiency in building maintainable codebases and API designs that bridge model inference layers with userfacing surfaces.
- Experience navigating ambiguous projects that require coordination across multiple business units and stakeholders.
- Ability to link technical AI initiatives to core business drivers like operational efficiency and customer acquisition.
- Familiarity with PyTorch, TensorFlow, or Python based AI toolchains.
- Experience with Flutter (Mobile) or cloud-native infrastructure (AWS/Azure).
- Background in FinTech or highly regulated industries where "Responsible AI" and data privacy are paramount.
- Experience scaling products across diverse international markets and languages.