Jobs in Palo Alto, CA

About the role

The Retail Trainer works in several contexts, including the Santa Cruz Roastery and and the Bay Area cafes. This trainer splits time between Training Operations (40%) and in-store training/cafe shifts (60%). Training Operations, will conduct training, create new content, distribute training materials and fulfill administrative responsibilities, including scheduling and meetings. During cafe shifts, the Retail Trainer guides skill integration, coaching, development and product quality audits.

What you'll bring

• Advanced knowledge of espresso and beverage preparation
• Previous training experience and leadership experience in a caf&eacute
• Open availability, including some weekends, holidays and ability to report to the Santa Cruz training lab during weekday business hours
• Excellent verbal and written communication skills
• Strong Organizational, planning and time management skills
• Able to multi-task and deal with ambiguity in a fast-paced environment
• Ability to communicate effectively with others, written and verbally
• Inclusive, respectful and professional and the ability to work as part of a team
• The hours can fluctuate due to the needs of the business.
• Must maintain current state-issued Food Handler Card
• Ability to travel to all Verve caf&eacute
• locations in Palo Alto, Menlo Park and San Francisco

Benefits

Locations