Systems Engineer II, AI Solutions & IT Operations
Palo Alto, CA Hybrid
$112,000–$184,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
We are seeking a versatile and self-driven Systems Engineer to lead the architecture of our enterprise AI platforms while also supporting our core IT infrastructure. In this unique role, you will act as a full-stack owner for our Moveworks ServiceNow Platform—consulting with internal customers to build cutting-edge Agentic AI solutions—while also rolling up your sleeves to serve as an escalation point for complex L2/L3 IT system operations. You will act as an independent practitioner who thrives on strategic autonomy. Whether you are writing custom Python scripts for a new AI workflow, assessing the broader AI vendor landscape, or troubleshooting a critical server issue, you take a proactive, problem-solving approach. If you are a "doer" who loves blending modern automation with reliable IT operations, we want you on our team.
What you'll bring
- 3-5+ years of experience in a technical role, such as a Forward Deployed Engineer, Solutions Engineer, Customer Success Engineer, Solutions Architect, Consulting Engineer, or Software Engineer.
- Including a bachelor degree or higher in computer science, information technology, and/or related field.
- Hands-on experience designing, building, and launching full-stack workflows and automations.
- Must be proficient in leveraging REST APIs, iPaaS automation (Workato, Azure Functions, AWS Lambdas, ServiceNow Flow Designer), and generic scripting (e.g., Python, JavaScript, Golang).
- Proven ability to operate across multiple business functions and technical domains, demonstrating adaptability, quick learning, and a broad, deep technical skillset.
- You are a fully independent practitioner who owns work with minimal guidance.
- You can evaluate multiple complex factors, arrive at sound technical decisions, and roll up your sleeves to get the work done.
- A strong track record of contributing ideas, architectural designs, and documentation across multiple project teams, not just within your immediate assignments.
- Bachelor degree or higher in information technology, computer science, and/or related field.
- Your base salary is one part of your total compensation.
- We offer a base salary, short term and long term incentives, and a comprehensive benefits package.
- The total compensation offered to an employee will be dependent upon the individual's skills, experience, qualifications, location, and level.