Account Manager
Princeton, NJAll locationsPrinceton, NJAlpharetta, GAPhoenix, AZChicago, ILRed Bank, New JerseyShort Hills, NJ On-site
$50,000–$75,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
This job serves as a critical link between clients and the insurer, focusing on client retention and risk assessment support. It involves managing policy renewals, cross-selling coverages, and ensuring service excellence. The job requires adherence to underwriting guidelines and the development of junior staff within the Underwriting Support Account Manager sub-family. The Account Manager is responsible for delivering high-quality and efficient service to both internal and external clients, serving as a critical partner to the underwriting teams and placing brokers. Working closely with the Senior Account Manager (Sr.AM) and underwriting teams, the AM focuses on maintaining service excellence, managing the book of business, and achieving key metrics in retention, profitability, and growth. Leveraging expertise in Property & Casualty (P & C) commercial insurance, the AM contributes to the company's overall success by building and maintaining relationships with underwriters and brokers, ensuring exceptional customer service, and facilitating new account marketing and renewal retention efforts.
What you'll bring
- High school diploma or equivalent required.
- Minimum of 2+ years’ experience in the commercial insurance industry as an Account Manager or equivalent insurance experience is required.
- Proficient in written and verbal communication, capable of independently interacting with internal and external business partners such as brokers on behalf of Operations and Underwriting.
- Experience with Microsoft Office Suite (Word, Excel, and Outlook), or similar software is necessary.
- Strong aptitude for learning new computer/software programs is required.
- Strong customer service skills and professional attitude are required.
- Strong organization and time management skills.
- Self-motivated and capable of working well independently.
- Able to organizes and prioritize work with limited supervision.
- Proficient in multitasking.
- Excellent verbal, written, and interpersonal communication skills.
- Attention to detail and accuracy.